Refund policy
At ONYIMM, we want you to love your sunglasses. If for any reason you’re not completely satisfied, we’re here to help.
Returns & Refunds
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Sunglasses are eligible for return or refund within 14 days of delivery.
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Items must be unused, unworn, and in original condition, including original packaging and accessories.
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Proof of purchase (order confirmation or receipt) is required.
Non-Returnable Items
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Items marked as final sale
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Products that show signs of wear, damage, or alteration
Refund Process
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Once your return is received and inspected, we will notify you of approval or rejection.
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Approved refunds will be processed back to the original payment method within 5–10 business days.
Return Shipping
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Customers are responsible for return shipping costs unless the item arrived damaged or defective.
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Shipping fees are non-refundable.
To initiate a return, contact us at [onyimmofficial@gmail.com].