Refund policy

At ONYIMM, we want you to love your sunglasses. If for any reason you’re not completely satisfied, we’re here to help.

Returns & Refunds

  • Sunglasses are eligible for return or refund within 14 days of delivery.

  • Items must be unused, unworn, and in original condition, including original packaging and accessories.

  • Proof of purchase (order confirmation or receipt) is required.

Non-Returnable Items

  • Items marked as final sale

  • Products that show signs of wear, damage, or alteration

Refund Process

  • Once your return is received and inspected, we will notify you of approval or rejection.

  • Approved refunds will be processed back to the original payment method within 5–10 business days.

Return Shipping

  • Customers are responsible for return shipping costs unless the item arrived damaged or defective.

  • Shipping fees are non-refundable.

To initiate a return, contact us at [onyimmofficial@gmail.com].